Nexus 2011 Keynotes:

Social Transformation of the 21st Century Workplace
Jeff Schick, Vice President IBM Software Group, Social Software
Effective business execution depends on having access to the right information at the right time, but this insight is often the starting point in the decision making process. To understand the situation more fully you may need to consult a key colleague, reach out to an expert community, start a working group to react to the trend revealed. What if you could add a social dimension to your business analytic tools? What if you had access to key people, the experts and their expertise from within key business processes and dashboards? Learn how an interactive office environment using IBM social collaboration capabilities can bring people and content together quickly, can support high performance teaming , and bring instant collaboration to key business processes to drive faster execution across the value chain of your organizations

Business Process Optimization at the Touch of a (Big Green) Button
Mike Morper, VP of Marketing, Notable Solutions
  

Kill What's Ugly While It's Young
Dr. James T. Brown, PMP PE CSP 
Although project management is sometimes no laughing matter, this program takes a tongue-in-cheek look at the art and science of critical project management truths, such as:

• Kill what’s ugly while it’s young.
• Lie to the customer as long as you can.
• Fear and pain, the ultimate project team motivators.
• Plagiarism equals profits.
• Brownnosing, the key to project management success.

  

The ECM Show with ImageSource
Moderator: Ed Figueroa, Senior Account Executive, ImageSource
The ECM Show with ImageSource, features a host of ground breaking ECM solutions.  We'll spotlight several ECM guests, chat with technology experts, and in true style of a late night show, have a little fun along the way.  The result is an educational look at ECM implementations, lessons learned, benefits gained and an enjoyable look at the ECM industry.



The Capture Continuum
Pam Doyle, Director, Fujitsu
This session will speak to the ongoing business drivers and business case for Capture Systems.  We will explore the evolution of Capture from simple scanning to very sophisticated enterprise-wide document automation.  We'll look at the recent motives furthering the adoption of Capture in all sectors including healthcare, government, financial services and higher education.   We will also look at the impact of trending topics such as SharePoint, Mobile Computing and Cloud Services on Capture.  Additionally, we'll review recommended strategies to ensure organizations achieve the ultimate return on their investment in Capture solutions.

 
Breakout Sessions 

ECM Fast Track
Whether you have just started investigating ECM, or want to know the latest trends in the industry, these presentations will get you up to speed.

Elemental ECM - An Introduction & Overview
Tracy Lim, Communications Manager, ImageSource 
Enterprise Content Management spans many technologies and business processes and can fundamentally change the way you do business. In order to maximize its potential it’s important to understand the basics so you can ask the important questions when looking at available technologies. This session will provide an introduction and overview of the essential components of ECM and the language behind the technology. Come explore the foundations of ECM and learn how to take a logical approach to the capture, management, storage, preservation, security and sharing of information.


SharePoint 2010 – When, Where, & How
Mark Staley, Support Engineer, ImageSource
Shortly after its release, SharePoint was quickly adopted by a number of firms looking to tackle their mounting content.  However, rapid implementation can be a double-edged sword.  This session will take a high-level approach to the management of SharePoint, and examine the ideal conditions for its deployment.  It will also discuss the challenges of current implementations, how to overcome them, and best practices utilizing the ECM Ecosystem.


ILINX®  Content Store – Creating the Paperless Office
Are You Controlling Your Documents or Are they Controlling You?
Unfortunately, as business demands increase, so can all the paper that supports them. When it’s not controlled, critical information can easily be lost or duplicated multiple times. It has to be manually handled, searched for and copied. Now, there’s an economical, paperless way to do business.  ILINX® software gives you the power to scan, securely store, search for and send or share all of your business content, whether it originated from paper, Microsoft Office, email, digital media or just about any other type of file. Explore how this web-based technology integrates with other business applications, provides secure access anytime, anywhere with any device and is easy to implement and maintain.


The Value of Distributed Capture from SMBs to Fortune 500
Ed Figueroa, Account Executive, ImageSource
Distributed Capture is continuing to gain momentum as the next-generation capture deployment model for organizations. Learn about the efficiencies that can be gained through distributed capture and how Fortune 500 Organizations are benefiting from its extensive web-based functionality. We’ll share several case study examples where expanding the capture footprint has resulted in measurable results for large organizations.


eForms – Enhancing the ECM Solution
Scott Hamilton, Developer, ImageSource
eForms provide a vital tool to optimize business processes through the online entry and collection of information. By eliminating paper forms and integrating with your existing ECM infrastructure eForms accelerate the delivery of information, provide efficient tracking and auditing functions, improve accuracy and reduce operating costs. This session will explore the benefits of eForms and how these customizable forms can enhance your ECM solution.

What Does Cloud Computing Mean for ECM?
Jeff Shuey, Director of Business Development, Kodak
The rise of Cloud Computing has put Document and Record Managers on edge.  The question is:  The edge of what?  In this session, Jeff Shuey of Eastman Kodak will be speaking about the intersection of Cloud Computing and the Document and Records Management industry.  He will show how this technology can translate to lifelong job security for document and records management professionals, and put their skills to use.  This session will discuss some of the changes and challenges that come with Cloud Computing, and how these changes impact the way traditional records management and “new” records management overlap.  From a management perspective, Jeff will highlight some of the specific issues where Cloud Computing enables and expands new and existing solutions.  A lively discussion is expected.


Records Management – Controlling the Electronic Chaos
Nancy Richards, Change Management, Liberty Mutual
This session looks at best practices for implementing strategies around electronic records management. Explore the benefits of proper planning and what steps should be taken before employing a solution. Learn about methodologies, classification and taxonomy and other important factors to consider when moving to an organized system for records management. We’ll take a look at available technologies and how organizations that have had content management systems in place can utilize RM features to start actively managing the content that’s been collecting for years.

Management Track
Management faces many challenges that affect the success of an ECM initiative. Nexus 2010 offers a variety of valuable sessions that will help you measure, analyze and plan to get the most out of your projects. 

CIO Roundtable – Are You Lost in the Cloud?
Ian Story, Senior Project Manager, IBM
This exclusive C-level/Director roundtable will take a look at cloud technologies and their application in a business environment, both in general and in particular with relation to Enterprise Content Management. The disparate definitions of the “Cloud” will be consolidated, and its importance to an organization will be explained. Participants will discuss key concepts, proper utilization, and models for ECM in the cloud. Come prepared with questions to ask (and experiences to share) with your peers, and take away valuable insight, regardless of your industry.


Social Content Management - The Next Wave in Social Work
Randy Haines, IBM
The Social Transformation is fundamentally changing the way we do business today.  This "new wave" technology provides the ability to implement faster change, reduce process cycle times, react quickly to threats and opportunities, reduce risk, and respond rapidly to changing regulatory and legal requirements.  Promoting information exchange with the right people in real-time by identifying what content matters, why and to whom is critical to solution identification, deployment and success.


Records Management - Digital Data Management Solutions
Andrew SanAgustin, Records and Conflicts Manager, Foster Pepper PLLC
A properly planned and implemented Records and Information Management System is critical in order to harness the vast amounts of digital and electronic data your organization currently possesses (all records, including email, electronic documents, and more).  It’s not just about capturing the data, but being able to manage it, find it, and destroy it.  More and more we rely on the convenience and the necessity of electronic records in order to facilitate business, and respond to requests for data and information.  In this session, attendees will learn the four R’s of Digital Data Management – 1) Record, 2) Research, 3) Review, 4) Respond.  We will discuss the best practices available to manage enterprise records from origination to destruction, and the pitfalls to avoid.


Mobile Technologies - How to Migrate to the Mobile Future
Ryan Keller, Senior Systems Engineer, ImageSource
Given the sudden ubiquity of smartphone and tablet devices, acknowledging the mobile business environment is no longer optional.  This mobile shift has huge implications for how you manage your content, and knowing how to integrate these devices is crucial to realizing efficiencies.  This session will discuss trends in mobile computing as it pertains to content and records management, and how to turn these new gadgets into workhorses for your business.


ECMECOSYSTEM™: Move Your ECM Strategy Forward with Confidence

Cass Holloway, VP Solution Sales, ImageSource
The ImageSource ECMECOSYSTEM methodology is the first step an organization should take to help them eliminate the uncertainty and complexity surrounding the questions of what, where and how to deploy Enterprise Content Management (ECM) throughout the enterprise. An ECMECOSYSTEM engagement includes on-site discovery, analysis and recommendations surrounding high value content and process related assets. The end result is a strategic, tangible road map that can be executed against for a successful ECM implementation. This session is recommended for any organization, whether you have multiple systems in use or are simply exploring ECM for future deployment.


Conflict Management
Dr. James T. Brown, PMP PE CSP, President, SEBA Solutions Inc.
Organizational success is rooted in successful relationships at all levels. Conflict is a natural part of any work environment and must be addressed in a positive effective manner. When properly handled, conflicts are resolved in a manner that maintains relationships and produces mutually agreeable outcomes. When improperly handled, conflicts can create barriers to organizational efficiency that can linger and/or spill over to other areas outside of the original situation. This course focuses on conflict management and negotiations through prevention and resolution.

Business Process Management - Discovery & Problem Resolution Strategy Workshop Part 1 and 2
Gene Eckhart, Project Manager, ImageSource
Jeff Doyle, Senior Systems Architect, ImageSource
Join us for this unique audience driven two part session. This session will be like no other session at the conference!   Designed specifically around audience participation, a project team comprised of audience members will be given a BPM project business case scenario. Through the course of the discovery and interview process, the project team will encounter many of the commonly seen problems that often hinder the success of BPM projects. Facilitated by our PMP certified Project Manager, the audience and their designated project team will work through solutions to those problems while discussing best practices and things to consider when you encounter these issues in your BPM projects. This is a must attend for anyone considering BPM implementation, updates or changes to existing systems.


Change Management:  Adding this Key Ingredient to Your Projects
Nancy Richards
Change Management, like project management has both an 'art' side and a 'science' side.  Good change management, like good project management, will provide excellent results, and reduce risk.  The outcomes include:
• Greater Change Capacity for the organization
• Higher user proficiency
• Faster user adoption
• Improved solution utilization
More organizations have been adding a CMO to their skill sets, just as they have added a PMO.  Research states that change management added to a project can increase the probability of success in a project by more than 50%.  Nancy will provide an overview of how to identify change management skills, how to integrate them into a project, and how to help your organization's leadership understand that change management is more than they once thought.


Making the Business Case for Technology - Payback and ROI
Dennis Brooke, Program Manager, GE Aviation
Your business is faced with tough decisions about new technology initiatives. In this session designed for the non-accountant you’ll learn the steps to create effective models to make smart choices. You’ll also learn how to acquire the necessary information and how to dispel common misconceptions about measurement methods. See how once a Return on Investment (ROI) is established, the champions of an initiative can leverage that information to win approval up the chain and lead to a successful implementation.

Case Studies and Lessons Learned in Leveraging MFDs for ECM Capture and Process Automation
Nick Caruso, VP, Notable Solutions, Inc.
Multi-Function Devices (MFD) are distributed throughout an organization, representing both a significant existing investment but also great potential.  These MFDs are powerful computer systems that can be on ramps into enterprise contentment management systems providing accelerated benefits in process automation.  While smart phones such as the iPhone or Android have emerged in the last five years, so too have smart MFDs. These intelligent office productivity devices have received the attention of Gartner and AIIM as viable, cost-effective, yet powerful tools for transforming business processes. Nick will share case studies and lessons learned from organizations implementing process automation by leveraging MFDs to capture millions of pages from thousands of users.

Technology Track

Getting Real with Oracle ECM 11g – Benefits and Lessons Learned from Going Live
Al Senzamici, Program Manager, ImageSource
Les Harris, Systems Engineer, ImageSource
Join this interactive discussion on an Oracle ECM 11g implementation including Oracle IPM 11g and Oracle SOA 11g. We will review a successful Oracle ECM 11g install for Accounts Payable and learn how the most recent Oracle technology sets a solid foundation for organizations for years to come. We will discuss business drivers/goals, and challenges from both a business and technical standpoint. Discover how 11g provides integration between vertical components providing a wide range of choices and more flexibility in architecting and designing solutions. Explore how Oracle 11g also provides a host of benefits in the context of the broader Oracle line-of-business platforms – whether it’s Enterprise Business Suite, JD Edwards, PeopleSoft or many other platforms.


Turning Fax into Content
Andy Waterous, US Bank
US Bank has large RightFax and IBM ECM environment and many of our business units use fax extensively as a way to drive work processes that start or require unstructured forms from customers. Although it may seem like an anacronism today, fax is still viable in many business cases. We'll talk about a custom system we built to integrate fax and content systems and several business cases where this integration drives business value.

Compare and Contrast OCR and Forms Recognition Technologies
Peter Lang, Systems Engineer, ImageSource
Recognition technologies streamline the transformation of business documents into structured electronic information. Different technologies options exist, each with specific pros and cons depending on the business process. Come see these technologies side-by-side and evaluate their strengths and weaknesses, see brief demos on how each technology works and talk with experts who have had firsthand experience with all of them.


ECM Tech Talk
Moderator: Jon Sutherland, Program Manager, ImageSource
Join us for a technology exchange and open roundtable discussion about the various ECM technologies. Bring your technical questions and plan to spend an hour getting techie with ImageSource experts representing IBM, Oracle, SharePoint, ILINX, Capture, eForms and more. 

Navigating the Path for Migration from Oracle ECM 10g to Oracle WebCenter Content 11g

Les Harris, Systems Engineer, ImageSource

Are you on the Oracle ECM 10g platform? Are you considering an upgrade to Oracle WebCenter Content 11g? This session is a must for organizations looking to make the move. Explore the extensible architecture, the BPM platform and understand how the open integration to MANY lines of business applications, in a loosely-coupled manner is a good change from the hard coded integration of the past & how it will affect future upgrades. Mr. Harris will examine how to approach the shift from Oracle ECM 10g to 11g utilizing a systematic approach and best practices. Learn the best way to transition, what to consider, and what can be gained by migration.


SharePoint 2010 – Features, Technical Requirements & ECM Integration
Jen Hilt, Project Coordinator, ImageSource
Jon Sutherland, Program Manager, ImageSource
SharePoint 2010 has many functional features that can benefit your organization. Spend some time with our SharePoint technical team to see how this exciting platform can augment your existing solutions or be deployed to address new business challenges. Explore SharePoint’s many features and learn about the technical components and requirements important to understand before implementing a solution.

Oracle’s Evolution of Web Content Management to Web Experience Management
Joe Duane, Senior Principal Product Manager, Oracle
Amidst a flurry of recent acquisitions, Oracle has big plans in the area of “Web Content Management”. The WCM marketplace is demanding a reduction of IT’s role the area of site creation, while increasing marketing’s involvement, and Oracle is prepared to meet this need. Join Joe Duane (a Senior Principal Product Manager from the WebCenter Sites team) as he discusses Oracle’s overall goals for “Web Content Management” and the reasons why Oracle feels that it should evolve to the more aptly named “Web Experience Management”.