Nexus 09 Keynotes:

Flying Care & Cool Uniforms - The Future of Information Workers?

Atle Skjekkeland, Vice President, AIIM
Information is a weapon that can be used to change reality, improve positioning, and reduce costs and risks. Knowledge is power, which means increased focus on the information worker in an electronic world. Web 2.0 has already started to influence how employees are connected to each other, and solutions like iPhone, Facebook and Twitter change our enterprise requirements for functionality and usability. Information workers want solutions like in Star Trek, and over the next few years we will see new worker models for business information and users. The presenter will address new worker models and frameworks that will influence how we find, control and optimize information assets. You will get ideas about future opportunities and challenges, and examples of Enterprise 2.0 solutions.

Case Study Panel

Moderator: Terry Butler, CSO, ImageSource
Featuring: City of Richland, WA, RAND, SunTrust Bank and Suzuki
The case study panel features organizations from a variety of verticals that have implemented ECM solutions. Learn about the driving forces that led to their solution, the key lessons they've learned, the implementation process and the benefits gained by each organization.
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The New Capture - Managing Content from the Front Line

Shadrach White, CTO, ImageSource
Capture is becoming simpler for end users, both in terms of interface and administration.  Transactional capture is changing document imaging solutions and is moving Capture to the front lines through a variety of sources. Learn how organizations are most effectively processing documents and how businesses are gaining the upper hand by taking Capture to the front lines.
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Legal Developments since the New E-Discovery Rules in a Web 2.0 World

John Isaza, Esq., Howett  Isaza Law Group
Since the passage of the revised Federal Rules of Civil Procedure, the courts have come down with series of cases that truly put to the test the scope of what is meant by “ESI” or electronically stored information. This keynote will explore recent legal opinions that have tackled new technologies head-on, such as innovations arising from Web 2.0 like networking sites. The keynote concludes with practical records management guidelines for determining whether information from Web 2.0 is a record, and if so how to harness it as a record.
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Breakout Sessions 

ECM Fast Track
Whether you have just started investigating ECM, or want to know the latest trends in the industry, these presentations will get you up to speed.

The Fundamentals of ECM
Speaker: Kathy Fish, ImageSource
Fundamentally, Enterprise Content Management (ECM) empowers organizations to transform business processes. This session will answer your essential questions about ECM. What are the main business drivers? How can integrating ECM technologies enhance systems and bring significant value? What are the benefits of an enterprise solution vs. a departmental solution? Can ECM help the environment? Come explore the basic foundations of ECM, walk away with a better understanding behind the language of ECM, and learn how to take a logical approach to this technology.
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What to do Before Installing an ECM System
Speaker: Steve Kissinger, DHL
Learn what you need to consider as an organization before implementing an ECM system. This session will explore topics like security, project staffing, driving ROI, compliance, needs, functionality and integration with existing software. Learn the necessary questions to ask and steps to take before implementing an ECM system.
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Finding the PR Value in Your Green ECM Technology and Tools to Present Solutions to Management
Speaker: Kristina Parma, ImageSource
Many people are becoming more environmentally conscious and looking for ways to reduce their negative impact on the planet. Because of this, organizations are becoming more aware of their “Green” impact and are constantly looking for ways to cut costs. In this session, learn how ECM technologies can help your business to have positive environmental effects that can increase goodwill and generate positive PR value. In addition, attendees will learn what’s important when pitching the proposed solution to upper management.
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Enterprise 2.0--Using Social Software to improve Collaboration without Losing Control
Speaker: Atle Skjekkeland, Vice President, AIIM
AIIM’s research suggests that a majority of organizations recognize Enterprise 2.0 as critical to the success of their business goals and objectives, but that most do not have a clear understanding of what Enterprise 2.0 is. Talk of Enterprise 2.0 has been building since the spring of 2006, when Harvard Professor Andrew McAfee first coined the term as a parallel (but distinct) term from Web 2.0. This presentation summarizes AIIM’s Enterprise 2.0 research from all perspectives including technology, business drivers and market dynamics, but will focus on the necessary link between ECM and Enterprise 2.0.
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Understanding Production Scanning
Speaker: Sophia Marchi, Kodak
A combination of technologies and work processes are evaluated and considered before implementing an ECM project. Understanding the innovation that is available as a part of production scanners is an important part of project planning.  In this presentation, we will review the application criteria that should be considered when evaluating production scanners.  The scanner technology of today is engineered with many productivity enhancements, but there are still many ways end users can optimize their experience and improve their overall productivity. Walk away with a better understanding of how to most efficiently run your production capture environment.
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The Digital Haystack: Challenges of Managing New Technologies to Meet Legal Requirements
Speaker: John Isaza, Howett Isaza Law Group
Companies must meet the legal challenges that accompany the "Digital Haystack,” including countless technological innovations such as collaborative and networking tools, IM, text messaging and e-mail. The law not only requires companies to find the "needles" or records that should be preserved for operational, historical and legal needs, but it also calls for harnessing broader evidence or information that must be held for legal discovery purposes, once a lawsuit is threatened or pending.
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Economical & Environmental Benefits of eForms
Speaker: Harold Lloyd, Cardiff Autonomy
Because effective business processes provide enterprises with a competitive advantage, electronic forms are becoming a crucial component to a successful ECM solution. Intelligent forms enable companies to accelerate the delivery of information, provide efficient tracking and auditing functions, improve accuracy, and reduce operating costs. Learn how organizations are leveraging eForms, incorporating them into workflow and integrating with back-office systems to transform the way they do business.

Cloud Computing
Speaker: Michael Templeman
Cloud computing is a style of computing where massively scalable IT-related capabilities are provided “as a service” using Internet technologies. Learn how the cloud is used as an Internet based management and delivery system to provide services.  Explore where the cloud is beneficial, who is using it and why, what to watch out for and the future of cloud technology.
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Management Track
Management faces many challenges that affect the success of an ECM initiative. Nexus 2009 offers a variety of valuable sessions that will help you measure, analyze and plan to get the most out of your projects. 

Change Management - The Critical Component
Speaker: Pam Doyle, Fujitsu
An often overlooked, yet critical component of any ECM Project, is Change Management.  Change Management done well begins at the initial formation of the project and builds upon the vision established by the project sponsors and stakeholders.  In this session, attendees will learn:
• How to assemble & leverage the user community to understand what drives adoption
• How to assess the level of need for change management strategies
• How to grow user involvement and identify "super users"
• Best practices for managing change
• Incentive strategies that encourage adoption
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Governance Strategies for SharePoint Success
Speaker: Matthew Lonergan, Microsoft
SharePoint Governance defines the set of roles, responsibilities, and processes put in place in an enterprise to guide the development and use of a solution based on SharePoint. Effective and focused governance is critical to avoid disorder and confusion when implementing SharePoint. This session will focus on how to be proactive rather than reactive, explore how tightly SharePoint governance controls should be set, discuss compliance obligations, look at how to personalize content for an organization’s needs, and provide insight on how with appropriate governance, organizations can capitalize on SharePoint’s content management, shared business processes, and information-sharing.
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Information Interchange Executive Roundtable
Part II: The Millennial Workforce and Information Management Solutions for Web 2.0
Speaker: Shadrach White, ImageSource
We invite you to join ImageSource’s Chief Technology Officer and other executives in an interactive roundtable to explore how social networking dynamics are shaping the way information is created and disseminated and how it is affecting the way we do business. Explore solutions on how to embrace this technology, how to manage the information and software options that provide capabilities similar to consumer-based social networks but tailored to business purposes. How well we understand this business shift will undoubtedly affect how successful we are in recruiting new employees, managing information and training current workers, now and in the future.
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ILINX – Capture, Connect & Share –Part 1: Effectively Capture Critical Content
Speaker: Shadrach White, ImageSource
Today there are a multitude of devices that can be used for Capture, including fax machines, MFPs, desktop scanners and more.  Come explore the various solutions that effectively bring content into your organization.  This is the first of a two part series on ILINX’s new “Capture, Connect & Share” brand strategy.
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ILINX – Capture, Connect & Share – Part 2: Tools for Integration & Export Functionality
Speaker: Shadrach White, ImageSource
Accessing your critical documents and integration with line-of-business systems and other ECM software are crucial functionality for your ECM system.  This session will explore how to seamlessly integrate essential systems, access images & documents easily and the most effective ways to export targeted information.   This is the second of a two part series on ILINX’s new “Capture, Connect & Share” brand strategy.
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Workflow Solutions for Complete Business Process Automation
Speaker: Ryan Keller, ImageSource
Organizations, both private and public, are looking at electronic workflows as a way to improve their business practices in order to survive in today's volatile and highly competitive marketplace.  A well planned BPM solution ensures business processes are operating efficiently by allowing organizations to automate process improvements, view bottlenecks and monitor business activities.  This session will examine how to establish effective workflows for your organization. We'll explore different technologies and showcase examples of successful workflow solutions.
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Bridging the Generation Gap – Managing For Success Across Age Groups
Speaker: Al Senzamici, ImageSource
Multiple generations of people work side by side in today’s workforce – each with their own expectations and attitudes towards their jobs, careers and technology. For the first time in American history there are 4 different generations working together in the workplace! How can we work in harmony with these 4 generations of workers who often have very different ideas about how work should get done and differing approaches to technology and its uses?
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Enterprise 2.0 & Project Management
Speaker: Dennis Brooke, Naverus
How can the new web help you in the execution of your projects? Our speaker will talk about how collaborative tools can help your organization deliver projects faster, more accurately, and with less waste. Communications is the underlying key to successful delivery of projects and Web 2.0 can help with all phases of a project from defining requirements to post implementation support. Dennis Brooke,  a certified Project Management Professional, will talk on this topic from personal experience as both an ECM Implementation Program Manager with Optika and ImageSource, and as the Systems Development Manager for Naverus, the leading provider of fuel and time saving flight procedures for airlines.
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Reducing your Organization's Cost & Carbon Footprint through Inter-Office Scanning
Speaker: Shon Mueller, ImageSource
In today’s economic climate many organizations are pursuing initiatives to streamline human interactions with the goal of turning an overhead cost to a strategic asset. Many enterprises are finding success by integrating a content management system with their key line of business systems, as well as leveraging Multifunction Peripherals as document portals.
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Developing an Enterprise Plan for Paperless Technologies
Speaker: George Dunn, CRE8
In this presentation Mr. Dunn, President of CRE8 Independent Consultants will discuss how to develop an enterprise-wide paperless technology strategic plan.  Important elements of the plan will include identification of imaging, electronic document management, and electronic content management requirements at the organization, department, workgroup, and process level. Also discussed will be how to develop a blended strategy that includes major EDM solutions, as well ECM products such as SharePoint. Methodology and case study examples will be presented.  As CRE8 is an independent consulting firm this presentation will be from a non-vendor specific perspective.
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Technology Track
Technology tracks at 2009 will both go under the hood and help you tune your existing installations with courses on current technology.
 
The Value of In-Process Capture
Speaker: Shon Mueller, ImageSource
In-process capture continues to gain momentum as the next-generation capture deployment model in organizations. Learn about the benefits that can be gained through in-process scanning, distributed capture, how web-based capture enables organizations to take better advantage of document imaging technology, and how existing infrastructure investments can be leveraged.

Oracle 11G Roadmap – Easing the Transition
Speaker: Randy Weekly & Terry Sutherland
Learn about Oracle’s next generation architecture for applications and how Oracle Imaging and Process Management is both embracing this architecture and is a part of this infrastructure for new Oracle applications. Learn how ImageSource will work with you through this transition through Support and Integration Services.
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Extending SharePoint to the Enterprise- Document Enablement to Full Text Search & Everything In Between
Speaker: Shon Mueller, ImageSource
SharePoint has vast capabilities for document collaboration and content management. However, once content is created, it is imperative it is given effective index values and document metadata. This session will provide an overview on how to effectively leverage the SharePoint technology, and what it takes to successfully implement, administer and maintain a document imaging solution using Microsoft SharePoint 2007. We'll explore custom search options that enhance the usability of SharePoint and increase user acceptance of the system.
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Universal Connectivity - Image-Enable any Business Process
Speaker: Pete McBride, Karora
ILINX Integrate allows for integration between multiple applications, regardless of the source (host-based, Windows, Web or Citrix). Integrate with ECM or another line-of-business systems. This session will explore how this flexible product is utilized as a middleware broker to enable the push & pull of data between disparate Information Systems such as SAP, Oracle Financials, JD Edwards, ESRI GIS and others.
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Technology Exchange: Roundtables for Developers, Project Managers & System Engineers
This open discussion forum is a good place to bring your technology questions for industry ECM experts. Three separate tracks focus on different levels of technology. Pick the one that’s right for you.

SharePoint Custom Solutions
Speaker: Thad Dickson: President; XPIO Inc.
Most organizations deploying SharePoint are only scratching the surface on the powerful capabilities of this revolutionary platform.  Several real world examples will be explored to demonstrate how SharePoint can be customized to deliver state of the art business automation and document control solutions.  The vast majority of business documents are authored, modified, distributed and replicated using Microsoft Office 2007.  By creating collaboration spaces and custom web parts that expose third party data sources you can deliver solutions that not only drive efficiency but also reduce the duplication of data and labor.
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VM Ware - Transform IT Infrastructure with Enterprise-Class Virtualization
Speaker: Kevin Connor, VM Ware
The impact of server virtualization is well established within the IT organization.  Tens of thousands of customers have reduced cost, and made for a greener footprint by drastically reducing power and cooling.  However, analysts report that the real benefits lie in added efficiencies – from faster delivery of new systems to automation of test and staging.  In this presentation, the local VMware field team explores how IT is being reshaped to improve service levels, recovery requirements and speed of delivery.  We'll look at what other customers have accomplished and what it takes to implement. This discussion includes a view into anticipated technologies, including cloud services and how this applies to document management and storage. Anticipate plenty of time for Q&A.
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Automating Business Processes Across the Enterprise with Kofax
Speaker: Loren Phillips, Kofax
Organizations have experienced major changes during the past year. Companies, agencies and institutions are seeking new ways to improve risk management, increase efficiency and ensure compliance while reducing costs throughout the organization. 
If you are looking to improve document-driven business processes in your organization, this session will inform on how to dramatically improve the efficiency of many core document and data centric processes including:
• Capture Documents at any Location
• Transform any Document Type
• Deliver Documents to any Channel
The session will also focus on how to accelerate customer-facing and back-office processes and significantly reduce operational costs. Kofax will also discuss methods to help you identify which processes can offer the most improvement and maximize your return on investment.

Low Cost & Green Data Archiving for Operation Efficiency
Speaker: Buzz Walker
Attend this session to learn how leading companies have dramatically lowered their capital and operating expenses by moving email and file system data from primary storage to a removable disk archiving system. These self protecting systems are able to automate retention management and maintain compliance with any business, legal, or regulatory standard.
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